Terms of Service

Operator: Internact Co., Ltd.
Business ID: 90537708
Address: 3F., No. 335, Ruiguang Rd., Neihu Dist., Taipei City, Taiwan
Contact: admin@pikas.app
If the English and Traditional Chinese versions differ, the Traditional Chinese version prevails.

1. Definitions

Service
Pikas websites, web app, mobile apps, APIs, and related services.
Account
A registered user profile (Google / Apple / email + password).
User Content
Topics, votes, comments, images, text, links, profiles, and any material you submit or generate on the Service.
Points
Licensed, non-transferable, non-redeemable virtual features used for actions (e.g., voting, topic creation). No cash value; expire two (2) years after issuance unless stated otherwise.
Taiwan PDPA
Taiwan Personal Data Protection Act.

2. Eligibility & Accounts

Minimum age: 13+. If 13-17, you represent you have parent/guardian consent as required by law.

You must comply with local laws; we may restrict features or access where required.

One person, one account – Do not share, sell, or transfer your account.

Non-members may view some content but cannot vote, view results/comments, or earn Points.

3. What Pikas Is—and Is Not

Pikas is a social voting and discussion platform for entertainment and community.

No wagering / gambling / securities – Pikas does not offer staking, pools, bets, or payouts tied to real-world events. Points are not currency and do not represent a right to money, goods, or services.

No professional advice is provided (financial, legal, medical, etc.).

4. Public vs. Private; Votes

Pikas is public by design. Your topics, comments, nicknames, and certain profile elements may be public.

Votes are shown in aggregate; unless you choose to disclose, we do not publicly link your individual vote to your identity. We maintain internal logs for safety, integrity, and legal compliance.

Some content/features (e.g., full comments) may unlock after you vote.

5. Points & Purchases

Points are licensed features, not property; non-transferable; non-redeemable; expire after two (2) years.

Purchases (e.g., point packs) via Apple App Store, Google Play, or other channels are final except as required by platform policy or law.

Promotional/gift Points may have separate expiries/restrictions.

We may adjust balances to correct errors or prevent abuse/fraud.

6. Acceptable Use

You agree not to: violate laws; infringe IP, privacy, or publicity rights; post illegal, exploitative, violent, hateful, or sexually explicit material (especially involving minors); doxx, harass, or bully; incite violence or self-harm; manipulate engagement (spam, bots, vote brigading, fake accounts); sell/transfer accounts or Points; reverse engineer, scrape, or circumvent technical measures; misuse automated access; impersonate or misrepresent affiliation.

7. Moderation, Enforcement & Appeals

Moderation uses AI + human review and may err.

We may remove content, limit features, suspend/terminate accounts, adjust Points, or contact authorities where required.

Repeat-Infringer Policy – Accounts that repeatedly infringe IP may be terminated.

Appeals – You may appeal significant actions at admin@pikas.app; abusive/duplicative appeals may be limited.

8. Intellectual Property; Notice-and-Takedown

Respect copyrights and trademarks.

Send notices to admin@pikas.app with: (a) the work claimed infringed, (b) the infringing material/location, (c) your contact info, (d) a good-faith statement, and (e) a statement under penalty of perjury that you are authorized and the notice is accurate.

Counter-notice may be submitted where applicable; restoration follows law.

Trademark concerns: admin@pikas.app.

9. Data Access, APIs & Anti-Scraping

We may make public content available via APIs/embeds/licensing under contractual controls (e.g., honor deletions, no sensitive-category profiling or surveillance, rate limits, and audit).

No scraping/circumvention – You may not scrape, spider, crawl, harvest, or bypass our technical measures; use only permitted APIs and do not build shadow archives.

10. Third-Party Services & App Stores

The Service integrates third-party services (e.g., Google Cloud/Firebase and similar services). Your use of those is subject to their terms and privacy policies.

If obtained via Apple App Store / Google Play, their terms (including billing/refunds) may apply.

11. Beta, Changes & Availability

Features may change or be discontinued at any time. Beta/experimental features may be unstable. We are not liable for downtime or data loss except as required by law.

12. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee accuracy of User Content, votes, or outcomes.

13. Limitation of Liability

To the fullest extent permitted by law, Pikas and its affiliates are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or revenue. Our aggregate liability for all claims is limited to the greater of NT$3,000 or the amount you paid us in the 3 months preceding the event giving rise to the claim.

14. Indemnification

You will defend, indemnify, and hold harmless Pikas and affiliates from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, or your violation of these Terms or law.

15. Termination

We may suspend or terminate access at any time for any reason (including suspected violations or risks). Sections that by nature survive (licenses, disclaimers, limitations, indemnities) survive termination.

16. Governing Law; Dispute Resolution; Venue

These Terms are governed by the laws of the Republic of China (Taiwan). Unless the parties agree in writing to arbitrate in Taipei under Taiwan's Arbitration Law, the Taipei District Court shall be the court of first instance. To the extent permitted by law, you agree not to participate in class or representative proceedings against Pikas.

17. Assignment; Entire Agreement; Severability; Force Majeure

We may assign these Terms. These Terms (and referenced policies) are the entire agreement between you and Pikas. If any provision is unenforceable, the remainder remains in effect. We are not liable for delays/failures caused by events beyond our reasonable control.

18. Notices

We may provide notices by in-app message, email, or posting on our site. You consent to electronic communications.

19. Changes to Terms

We may revise these Terms. Material changes will be notified in-app, on our site, or via email. Continued use after changes take effect constitutes acceptance.

20. Contact

Questions about these Terms: admin@pikas.app